App Store Connect
GuidedYou accept an invitation, then confirm it.
Your client invites a person at your agency to their team on App Store Connect’s own screen, with our steps beside it: Users and Access, the plus button, a role, then the apps. Apple invites a person by name and email address, and the invitation expires after 3 days. It is never done through Apple’s API: that would need a key of your client’s, and Apple says not to share keys.
In preview: sign-up is by invitation, and until Meta and Google approve the app, it works with simulated and test accounts only.
What you can ask for
You pick one level when you create the link. Each is shown with Apple’s own name for it.
- ViewSalesAnalyze sales, downloads and other analytics for the apps you choose. Cannot change anything in the store listing. A new link starts here.
- StandardMarketingManage marketing materials and promotional artwork for the apps you choose. Cannot add users.
- AdminApp ManagerManage all aspects of the apps you choose, such as pricing and App Store information, and add users. Needs a verified agency.
What you give us once
Person for App Store Connect. Apple invites a person by name and email. It does not have to be an Apple Account yet.
- First name
- Last name
You type it once in Create link. It is saved for your next link, and your client sees it marked as given by you.
What your client needs
The box tells your client before they start: “You need to be the Account Holder, an Admin or an App Manager in App Store Connect.”
If the person who opens the link is not that person, the same link works for whoever is.
When it counts as given
Nothing can read Apple for you, so your client’s “done” alone never finishes the link. You confirm it on the client’s page once you can see the access, and the dashboard says Confirmed by your team with the date.
Apple sends you an invitation. You accept it, then confirm on the client’s page.
The invitation expires 3 days after your client sent it.
Removing the access later
The access is given on Apple, so it is removed there. Your client does this:
- In App Store Connect, open Users and Access. Under People, click the agency’s user. Only the Account Holder or an Admin can delete users.
- Scroll down, click Delete on the bottom left, then click Delete in the dialog that appears.
What to check on every platform when an agency leaves is in How to remove an old agency's access to your Meta and Google accounts.
Questions
Does the person need an Apple Account already?
No. Apple invites by first name, last name and email address, and the address does not have to be an Apple Account yet.
Why is App Manager the Admin level?
An App Manager can add users, so it is full control here and needs a verified agency. Apple’s own Admin and Account Holder roles are never asked for.
Can access be limited to some apps?
Yes. After the role, your client selects the apps you can access.