How to remove someone from your Facebook Page or Meta business portfolio, and how to leave one

To remove someone from your Meta business portfolio, a person with full control opens Settings in Meta Business Suite, clicks People, clicks the person's name, then Remove, and confirms. That takes away their access to the portfolio and to every asset in it. To take them off one Page or ad account only, click Manage next to that asset and choose Remove access. For a Page outside any portfolio, switch into the Page on Facebook and use Page access > Options > Remove access. An agency added as a partner is removed under Partners instead.

This guide covers people. Meta treats a partner, a business such as an agency, as a different thing; for those, see how to remove an old agency's access. The last section is for the person leaving.

Before you remove anyone

• Keep someone at full control. Meta says a Page with nobody at full control is deactivated and scheduled for deletion, and recommends two active people with full control of a portfolio. If the person you are removing is one of them, give someone else full control first.
• Check whether they are a person or part of a partner. Agency staff may reach your assets through the agency's partner access instead, and then they are removed from the agency's side or by removing the partner. Look at People and Partners in Settings; how to see who has access shows every list.
• Ask them to remove what they connected. Business integrations and CRM tools are tied to the Facebook account that connected them, and each person removes their own under Settings & privacy > Settings > Business Integrations.
• Check what they own. If an ad account, dataset or Page sits in that person's own business portfolio, removing them from yours does not bring it over.

Remove a person from the business portfolio

You need full control of the business portfolio.

1. Go to Settings in Meta Business Suite for your business portfolio.
2. Click People in the left menu. If you cannot see People, you may not have full control of the business portfolio.
3. Click the name of the person you want to remove.
4. Click Remove, then confirm.

If someone else with full control of the portfolio has to approve the removal, they do it under Requests in Settings. Meta says removing a person revokes their access to the business portfolio and to any assets they have in it, such as a Page, an Instagram account or an ad account.

Remove someone from one asset only

To keep the person in the portfolio but take away one asset:

1. Go to Settings > People and click the person's name.
2. Click Manage to the right of the asset.
3. Click Remove access and confirm.

You can also start from the asset. For a Page: under Accounts, click Pages, select the Page, click People, find the person, click Manage, then Remove access and OK. Meta says they then lose access to the Page, its insights and its tools, but stay in the portfolio.

Meta's pages disagree on who may do this. One says only people with full control of the business portfolio can remove people from Pages, and another says full control of one asset is not enough to edit people's permissions; two others say full access to the Page is enough. If Manage or Remove access is missing for you, ask someone with full control of the portfolio. On an asset a partner shared with you, you can only work within the access the partner gave you.

Remove someone from a Page outside a business portfolio

You need Facebook access with full control of the Page. On a computer:

1. Log into Facebook, then click your profile photo in the top right.
2. Click See all profiles, then select the Page.
3. Click the Page's profile picture in the top right to go to the Page.
4. Click Settings & privacy, then Settings.
5. Click Page setup under Audience and Visibility, then Page access.
6. Next to the person, click Options, then Remove access.

Facebook says the person gets an email that their access was removed. If they have full control, they may have to approve the removal, and Facebook says a request nobody acts on within 30 days may be approved automatically.

Remove someone from an ad account outside a business portfolio

If you are an admin directly on the ad account, go to Ad account settings in Meta Ads Manager, find Ad account roles, and select Remove user next to the person. If you see Open Business Settings instead, Meta says to click it, hover over the person's name, click Remove and then Confirm.

System users

System users are listed under Users in Settings, apart from people. Meta describes them as servers or software that make API calls to assets the portfolio owns or manages, and adding one requires an app associated with your portfolio. Meta's help pages read for this guide describe adding system users but not removing them, so go through that list with whoever runs the app.

Troubleshooting

People is missing from Settings

Meta says that if you cannot see People, you may not have full control of the business portfolio. Ask someone who has it. If nobody in your business has full control any more, Meta has a request for full control that needs documents; how to get admin access back explains it.

The removal is waiting

Someone else with full control has to approve it under Requests in Settings. Meta's second admin approval covers changing the access of someone with full control.

The person still works on your Page

They may still have access another way: through a partner, on the Page itself, or on the ad account in Ads Manager. Go through each list in how to see who has access.

If you are the one leaving

This is for agency staff, freelancers and former employees who should no longer have access to a client's or employer's assets.

1. Hand over first. Make sure the business keeps at least one person with full control who is not you, so nothing is left without an admin. List what you set up: integrations, CRM tools and anything in your own portfolio that belongs to them. The client offboarding checklist goes platform by platform.
2. Remove what you connected. Under Settings & privacy > Settings > Business Integrations on your own account, remove the business's tools you connected.
3. Ask to be removed. If you were added to their portfolio as a person, a person with full control removes you under People, as above. Meta's help pages read for this guide give no separate steps for leaving a business portfolio yourself. One Meta article warns that if you remove your own access to the business portfolio, you lose all permissions to manage the Page.
4. If your agency is a partner, the client removes the partner under Partners, and the agency takes you off the client's assets in its own portfolio, where it assigned you. The old agency guide has the client's steps.
5. An ad account outside a portfolio is where Meta's pages do describe removing yourself: Meta says you do not have to be an admin to remove yourself from an ad account, under Ad account roles in Ads Manager.

Do not delete a business portfolio to get out of it. Meta says deleting can't be reversed and also removes the portfolio's access to other businesses' assets. When the client brings in the next agency, the access checklist shows what it needs.